Circular Date - Aug 2024

Process Start Date - Aug 2024

Applicable Branches - All

Email ID’s:

Departments Email ID’s Support Admin Response Time
Tech Support [email protected] Sindhu 24 Hrs - 3 days
Branch Operations [email protected] Sandeep 24 Hrs
Financial Operations [email protected] Sudarshan 24 Hrs
HR [email protected] Rahul & Nikhil 24 Hrs

Email Format:

Subject - Bank not accepting Jewels

Email Text -

Hi Sandeep,

Loan ID - YM CMY 67001

Customer Name - Mala Ramesh

Loan Managers name - Rahul

Issue - The bank is not accepting gold loans as the second appraiser is absent. Please discuss this with the bank and inform me when to deposit.

Rules for problems & issues: